About
Built around photocopier service work.
SubClik is being developed around the day-to-day work of photocopier service teams: taking calls, coordinating engineers and keeping a useful record of every visit.
The problem
In many service companies the call is taken in one place, the engineer’s notes end up on paper or in messages, and the machine’s history lives in someone’s memory. Billing then depends on piecing it all back together.
One shared record
SubClik keeps the fault, the visit, the parts, the readings and the charges on the same job, tied to the right machine. The office and the engineer see the same information, so nothing has to be retyped.
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