Skip to content
SubClik

SubClik Monitor

Every printer's meters, toner and errors — without visiting.

Printer fleet monitoring for UK copier dealers and managed print providers. 10 printers free, then from £0.60 a printer a month. No set-up fee, no contract.

Start freeSee pricing
Ricoh IM C3000 · Canary Bank, 3rd floor · this month

Now: SC542 · fusing unit temperature

Seen 07:42 · checked every minute

Stopped
Problems this month
ProblemTimesStopped
Paper jam, tray 2J-17648 min
Service call: fusing unitSC54213 h 10 min
Front door open412 min
Toner low, black1—

Paper jams this week

Mon
Tue
Wed
Thu
Fri
Illustration with demo data

Everything you need to bill and supply, nothing you don't

  • Every brand, one portal

    Counters read the way Ricoh, Kyocera, Canon, Konica Minolta, Sharp, Xerox, HP, Brother and Lexmark store them. Other network printers report totals, toner and errors through the standard printer interface.

  • One agent per site

    Install the SubClik Agent on a Windows PC that stays on. It finds printers on the networks and VLANs you choose, or by IP address.

  • Errors within a minute

    Each printer is checked every minute: paper jams, service calls with the error code (C-2557, J-17, SC542…), doors open, toner low, memory errors, waste box.

  • How often, and for how long

    Every problem is recorded with how often it happens and how long the printer was stopped, with jam counts per printer.

  • Toner run-out forecast

    Days left per cartridge from each printer's daily toner levels, and a Toner to send list to record what you posted, with an optional email to the customer.

  • Monthly meter readings, ready to bill

    Start, end and copies per printer and counter as CSV on the 1st of every month, or straight into your billing system through the API.

  • API & webhooks

    Read API with keys, and signed webhooks to Slack, Microsoft Teams, Google Chat, Zapier, Make or your own system for every jam, error code and low toner.

  • Secure networks too

    Read only. Outbound HTTPS only. SNMP v1, v2c and SNMPv3 (SHA-2, AES-256). Every customer's data kept apart; data stored in London.

  • Grows into a full service desk

    Need jobs, engineers, planning and invoicing? Move to SubClik ServiceDesk with one click; your printers and history stay.

Read more about what the agent reads or download it. Want jobs to open themselves when a printer reports a fault? That is part of automation in the full SubClik service desk.

Simple pricing

You pay only for printers that sent a reading in the month. Prices exclude VAT. Pay yearly and get 2 months free.

Example: 100 printers cost £54 a month.

Up to 10 printersFreealways
11 – 249 printers£0.60per printer a month (at least £15)
250 – 999 printers£0.45per printer a month
1,000+ printers£0.35per printer a month

Start free in two minutes

  1. Create your account (no card).
  2. Add a customer and create a pairing code.
  3. Install the SubClik Agent on a Windows PC there that stays on.
  4. Printers appear within minutes with meters, toner and errors.

No card, no contract. You get an email to set your password.

Questions

Which printers does it read?
Any network printer or copier that answers SNMP, the standard every business printer supports: Konica Minolta, HP, Kyocera, Ricoh, Canon, Xerox, Sharp, Toshiba, Brother, Lexmark, Epson, OKI and the rebadged brands. Brand profiles split mono, colour, A3, copy, print and scan counters where the maker provides them.
Is it safe on my customers' networks?
The agent only reads printers and only connects out to SubClik over HTTPS; nothing connects into the customer's network. It never changes printer settings. SNMPv3 with encryption is supported for secure sites.
What does the customer need?
A Windows computer on the same network as the printers that stays on during the day, and network printers with SNMP enabled (most are by default). The setup asks for administrator rights once.
How quickly do we hear about a jam or an error?
The agent checks every printer once a minute for changes, so a jam, a service code or a door left open shows in the portal within about a minute, and can go straight to Slack or Teams by webhook. Meters are read once a day.
Can I get the readings into my billing system?
Yes: the monthly meter readings email with a CSV file, the same file any time from the portal, or the read API with an API key.
Do I need a contract?
No. Monthly, cancel any time. Pay yearly to get 2 months free.