Press
Descriptions, facts, screenshots, logos and colours for writing about SubClik (formerly SubSense). Everything here may be used in coverage of SubClik.
Three lengths, ready to copy. Please use them as written or shorten them; avoid adding claims we have not made.
SubClik is service management software for UK photocopier and printer dealers. It brings the service desk, an engineer phone app, printer monitoring with automatic meter readings and error codes, a customer portal, contracts and click billing together in one web-based system, with invoices sent to Xero or QuickBooks Online.
SubClik is service management software for UK photocopier and printer dealers. The office logs and assigns jobs on one service desk; engineers record work, parts, meter readings and the customer’s signature on a phone app that keeps working without signal. The SubClik Agent, installed at the customer’s site, reads meters and toner from every networked printer each day and reports jams and error codes within about a minute, so service jobs can open before the customer calls. Contracts and click billing use those readings, invoices go to Xero or QuickBooks Online, and customers can pay by Direct Debit or card.
SubClik is web-based service management software built for UK photocopier and printer dealers and service firms. It brings the office, field engineers, customers and their printers together around one job record, from the first fault to the paid invoice. The office team logs calls, assigns engineers, plans visits on a shared calendar and reviews each visit before billing. Engineers open their jobs in the phone’s browser, with nothing to install from an app store, and record work, time, parts, meter readings, photos and the customer’s signature; the app keeps working without signal. The SubClik Agent for Windows, installed at the customer’s site, reads meters and toner levels from networked printers every day and checks every minute for paper jams, error codes and low toner. Rules can open a service job automatically, and toner forecasts show which cartridges to send before they run out. Contracts and click billing are calculated from meter readings, invoices and credit notes go to Xero or QuickBooks Online, and customers can pay by GoCardless Direct Debit or Stripe card links. A customer portal, webhooks to Slack, Microsoft Teams and other tools, calendar feeds and a read API complete the platform. Data is stored in the UK.
Every fact here is also on our website.
Real screens from SubClik with a demo firm’s data (Demo Copiers Ltd). Every name, address and number is invented.
Service desk: open jobs, status and the engineer on each one.
Download Service desk: open jobs, status and the engineer on each one. (WebP, 1600 × 1000)
All jobs: filter by status, engineer and client company.
Download All jobs: filter by status, engineer and client company. (WebP, 1600 × 1000)
One job record: fault, machine, recorded time, parts and readings.
Download One job record: fault, machine, recorded time, parts and readings. (WebP, 1600 × 1000)
Machine record: site, meters and previous visits.
Download Machine record: site, meters and previous visits. (WebP, 1600 × 1000)
An invoice built from the recorded job, ready to send as a PDF.
Download An invoice built from the recorded job, ready to send as a PDF. (WebP, 1600 × 1000)
Time, travel and parts recorded on the job, ready for the invoice.
Download Time, travel and parts recorded on the job, ready for the invoice. (WebP, 1600 × 1000)
The engineer's assigned jobs on a phone.
Download The engineer's assigned jobs on a phone. (780 × 1688)
An open job: site, machine and the next step.
Download An open job: site, machine and the next step. (780 × 1688)
A new job arrives on the phone, ready to accept.
Download A new job arrives on the phone, ready to accept. (780 × 1688)
Finishing a visit: six short steps, from work done to sign-off.
Download Finishing a visit: six short steps, from work done to sign-off. (780 × 1688)
A short film of SubClik with a demo firm's data: the office service desk, every machine's history, the job on the engineer's phone, recording the work, office review of time, travel and parts.
The full walkthrough of SubClik with a demo firm's data: the service desk, logging a call, customers and machines, the engineer app, recording the work, office review, and the invoice with its PDF and accounting export.
Use the primary logo on light backgrounds and the dark-background version on dark ones. Please do not recolour, stretch or redraw the logo. Write the name as SubClik.
Logo, horizontal
For light backgrounds · PNG, 640 × 176
Download Logo, horizontal, For light backgrounds, PNG, 640 × 176
Headings are set in Plus Jakarta Sans and text in Inter.
Ink
#112F39
RGB 17, 47, 57
Headings, dark backgrounds
Teal
#167B84
RGB 22, 123, 132
Primary brand colour, buttons and links
Teal dark
#11636B
RGB 17, 99, 107
Hover and pressed states
Accent
#43C1C9
RGB 67, 193, 201
Highlights on dark backgrounds
Muted
#536271
RGB 83, 98, 113
Body text
Tint
#EEF8F8
RGB 238, 248, 248
Light teal panels
Section
#F6F8FA
RGB 246, 248, 250
Section backgrounds
Line
#DDE5E9
RGB 221, 229, 233
Borders and rules
We can provide demo access, so you can see the office portal, the engineer app and printer monitoring with demo data. Send us your request through the contact page and mention your publication.
Need something not listed here? Ask us.
