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Email the job sheet or create the PDF

The job sheet is a PDF with the fault, work done, times, parts, meters and signature. Email it to the customer or just create the PDF.

Where: Job page › Job sheetFor Owners, admins, dispatchers

Step by step

  1. Open the job and find the Job sheet card.
  2. Optional: type another address in Also send to (optional).
  3. Press Email job sheet to send it, or Create PDF only to make the PDF without emailing.
  4. Click Open the PDF to view or print it.

Who receives it

The site contact on the job, plus the client company's billing email for freelance jobs, plus any extra address you typed.

Send history

The last 5 attempts are listed: Sent (with the addresses), PDF made or Not sent (in red, with the error).

If the last attempt failed you see “The last attempt failed. Check the email address, then send it again below.” and the job shows Job sheet not sent on the service desk.

If the PDF was made but the email failed you see “PDF created, but the email was not sent: …”.

Questions

Can I send it before the job is completed?

Yes, the job sheet can be made at any time. It shows what is recorded so far.

The customer did not get it.

Check the history in the card. If it says Sent, ask them to check spam. If Not sent, fix the contact's email on the customer page and send again.