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Cancel a reading request

Stop an open reading link from working, for example if it went to the wrong person.

Where: Customers & machines › Meters & toner › RequestsFor Owners, admins, dispatchers

Step by step

  1. Go to Customers & machines › Meters & toner, click the Requests tab and find the open request.
  2. Press Cancel and confirm with Yes, cancel request. You see "Cancelled. The link no longer works."

Afterwards

The request shows Cancelled. Anyone opening the link is told it is not valid. Readings already sent stay saved.