Step by step
- Go to Customers & machines › Meters & toner, click the Requests tab and find the request with status Waiting.
- Press Copy link to copy the link (paste it into a text, WhatsApp or your own email).
- Or press Email it (or Email again if it was already sent). Only shown when the request has an email address.
Status line
Under the status you see "Emailed …" with the time, "Not emailed", or "Done …" once the readings are in.