Step by step
- Open the job and click Work & parts.
- Under Meter readings on this visit, click + Add readings.
- Type a whole number for each meter you have. Leave others empty.
- Optional: set Read at (otherwise now).
- Press Save readings.
Good to know
The option only appears when the job has a machine with meters set up.
Readings must be whole numbers (“Meter readings must be whole numbers.”).
A reading lower than the previous one is flagged Lower than last. Check it before contract billing.
The By column shows where the reading came from, for example office or engineer.
Works together with
- Meters & tonerEvery machine's counters, toner and errors, grouped by customer. Ask customers for their counters by link, check readings that look wrong before they reach a bill, and export the month's readings.
- Contract billingEach period: calculate a run for the dates, fix flagged lines, finalise, then create the invoices. The same dates can never be billed twice.
- MachinesEvery copier and printer you look after, with its customer, site, owner and last service date.