Step by step
- Go to the SubClik sign-in page. Office staff use Sign in; engineers can use Engineer? Sign in to the engineer app (the Engineer sign in page).
- Type your Email (the one your firm invited) and Password.
- Press Sign in.
- If your firm requires two-step sign-in and you are an owner or admin, enter the 6-digit code from your email or your authenticator app.
- You land on your home screen: the office portal, or My jobs in the engineer app.
Messages
"Email or password is incorrect.": check for typing mistakes, or use Forgot your password?.
"Enter your email and password.": a field was left empty.
"That link has expired or was already used. Ask for a new one, or reset your password below.": you clicked an old invitation or reset link.
First time
You don't sign up yourself: your firm invites you. The invitation email has a button to set your password. See "Set your password".
Signing out
Press Sign out at the bottom of the menu.
Questions
I wasn't invited, can I create an account?
Ask your firm's owner or admin to invite you from the Team page.
I'm an engineer. Which page do I use?
Either works. Engineer sign in says so and opens your jobs straight after sign-in.
Can I stay signed in on my phone?
Yes. You stay signed in until you press Sign out.
I work for two firms. Do I need two accounts?
No. One email, one password. Switch firm at the bottom of the menu.
Works together with
- Reset a forgotten passwordAsk for a link by email and choose a new password.
- Set your password (first sign-in)After you click an invitation or reset link, choose your password and confirm your name.
- Two-step sign-inA 6-digit code, sent to your email or shown by an authenticator app, asked for after your password. It protects owner and admin accounts, which can see invoices, bank details and every customer, if a password leaks.
- Switch between firmsIf you belong to more than one firm in SubClik (for example your own and one you work for), choose which firm you are working in from the bottom of the menu.
- Invite someone to the teamGive an engineer, dispatcher, admin, owner or customer a login: they get an email with a link to set a password.
- The engineer app: My jobsThe phone app your engineers use all day: their open jobs, today's mileage and recently completed work. Jobs appear the moment the office assigns them.