Skip to content
SubClik

Agent settings: name, networks, communities, read time

Change an agent's name, extra network ranges, SNMP communities, the hour of the daily meter read and how often status is checked, from the office.

Where: Customers & machines › Printers & agents › Agents tab › Settings and actionsFor Owners, admins, dispatchers

Step by step

  1. On the Agents tab, open Settings and actions under the agent.
  2. Name: how the agent is shown in SubClik.
  3. Extra network ranges: only if printers are on other networks than this computer, e.g. 10.1.20.0/24. Private ranges up to /16 for an agent; up to /22 for a SubClik Box (it searches at most 1,022 addresses per range and 4,096 in all), so for a Box list the subnets the printers are on. When a Box could not search everything, the agent card says Not searched in full and which part was searched. Separate several with commas.
  4. SNMP communities: tried in order, then public. Ask the customer's IT if they changed it.
  5. Daily read at (hour): 0–23, default 6. Meters are read once a day at this hour.
  6. Status check every (hours): 1–24, default 4.
  7. Scan the computer's own network: untick only if the agent should scan the extra ranges alone.
  8. Press Save settings. The agent picks the change up within 6 hours, or at its next report.

Tips

  • Set the read hour to a time the printers are switched on. Printers that were asleep are tried again every hour.

Works together with