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Activity: everything that happened on jobs

A log of every event on every job: who did what and when, with the location when the engineer shared it. Filter by dates, person and job, and export to CSV. History is kept permanently.

Where: Team › ActivityFor Owners, admins, dispatchers

Step by step

  1. Open Team › Activity. It shows the last 30 days, newest first.
  2. Set From, To, Person and Job #, then press Show.
  3. Click a job number to open the job. Click Map to see where the engineer was when they reported.
  4. Press Last 30 days to reset the filters.
  5. Press Export CSV to download the filtered list.

Columns

When, Who (the person, or System for automatic changes), Job (number and customer), What happened (Call logged, Assigned to …, Engineer removed, Rejected by engineer, Note, or the new status) with any note, and Where (a Map link when a location was shared).

Pages

50 events per page. Under the list you see which events are shown and the total, for example “1–50 of 1,240”, with Previous and Next.

Your filters stay the same when you move between pages. Changing a filter starts again at page 1.

Questions

How do I prove when an engineer arrived?

Filter by the job number. The On site event shows the time, and Map shows the reported location if the engineer shared it.

Is this the same as the audit log?

No. Activity is what happened on jobs. The audit log (owners and admins) records changes to records such as rates, prices and settings, with old and new values.

Can I filter by customer?

Not directly. Filter by job number, or export to CSV and filter by the Customer column.

Works together with