Step by step
- Open the job.
- Tap Message the office about this job.
- Type your message, add a photo or file if useful, and send.
Who sees it
The office and the engineer assigned to the job. If the job moves to another engineer, they see this conversation instead.
Chat or note?
Use the chat for a conversation. Use Note to office when you want something written on the job's record (for example "Customer asked for a toner quote").
Works together with
- Messages in the engineer appChat with the office and your colleagues, like WhatsApp: a team chat for everyone, a chat per job, and one-to-one chats. Photos and files can be sent in any chat.
- Send a note to the officeWrite a short note on the job's record for the office, for example "Customer asked for a toner quote". It appears on the office job page activity.
- Chat with your teamMessages inside SubClik, like WhatsApp: one chat for everyone in the firm, private chats between two people, and a chat for each job between the office and the engineer on it. Photos and documents can be sent in any chat.