Step by step
- Tap the menu (☰) at the top right.
- Tap Completed jobs.
- Tap a job to open it. You see the work carried out, who signed (or why there was no signature) and the job sheet buttons.
What you can still do
On a completed job you can read everything and email or create the job sheet again. You cannot change the work, parts or meters any more: ask the office, who can return the job to you if something must change.
Questions
Only 30 jobs are shown. Where are the rest?
The engineer app keeps the list short. The office can find any older job in Service desk › Jobs.
I made a mistake on a finished job.
Send the office a message. They can correct it, or return the job to you; it then shows Returned by the office with their reason.
Works together with
- The engineer app: My jobsThe phone app your engineers use all day: their open jobs, today's mileage and recently completed work. Jobs appear the moment the office assigns them.
- Customer signature and the job sheetThe last finish step: the customer signs on your screen (or you record why there is no signature) and the job sheet PDF can be emailed to them straight away.
- Review and close a completed jobWhen the engineer completes a job, the office checks it and presses Close job. The job becomes Reviewed and is ready to invoice.