Step by step
- On Customer sign-off, tick No customer signature.
- Pick Customer not present, Customer refused to sign or Remote job, or pick Other and type why (up to 300 characters).
- Tap Complete job.
Rules
You must give either the customer's name (with a signature) or a reason. Otherwise: "Enter the customer's name, or tick that there is no signature."
On the completed job you see "No signature: …" with your reason.
Works together with
- Customer signature and the job sheetThe last finish step: the customer signs on your screen (or you record why there is no signature) and the job sheet PDF can be emailed to them straight away.
- Finish a job: the finish stepsFinish job opens a full-screen set of short steps, one question per screen, so nothing is forgotten: work done, checklist, parts, meters, anything else needed, and sign-off.