Step by step
- Open Meters & toner and the Toner yield tab. Choose the period (3, 6 or 12 months; toner levels are kept 13 months).
- In By model and colour, enter the declared yield (pages, from the cartridge box or the maker's site) and what a cartridge costs you, then Save.
- Read the Difference (real yield against declared) and the Toner cost per page. Machines using more toner than declared lists the ones 15% or more below.
How a cartridge is measured
From the toner level each monitored printer reports every day: a jump of 25 points or more is a new cartridge. A cartridge counts once it has been replaced, so its whole life is known.
Pages come from the printer's own counters between the day it went in and the day it came out: black is used on every page (the total), a colour on colour pages. The real yield is those pages scaled to a full cartridge, because a cartridge is often replaced with some toner left (Replaced early shows those).
What a difference means
A machine well below the declared yield usually prints heavy coverage (photos, solid areas), uses non-original cartridges, or has a fault such as a toner leak. On a cost-per-copy contract it is worth checking with the customer.
Declared yields are measured by the makers at 5% coverage; ordinary office printing is usually close to it, graphics much lower.
Who sees it
The office only. Cartridge costs are never shown to engineers or customers.
Works together with
- Toner running out (forecast)SubClik works out from each printer's daily toner levels when each toner will run out. The forecast card lists those expected to run out in the next 14 days.
- Toner to send: record toner sent and email the customerSee toners expected to run out in the next 3 weeks, record what you sent, and optionally send the customer a toner is on its way email.
- Meters & tonerEvery machine's counters, toner and errors, grouped by customer. Ask customers for their counters by link, check readings that look wrong before they reach a bill, and export the month's readings.