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Change a Box's Wi-Fi, or move it to another customer

Reopen the setup Wi-Fi without opening the case: plug the Box in 3 times quickly, or let it open by itself when the office Wi-Fi is gone.

Where: At the Box (no button needed)For Owners, admins, dispatchers

Step by step

  1. Unplug the Box and plug it back in 3 times within a few seconds. The setup Wi-Fi SubClik-Box-XXXX is on for 15 minutes. (It also opens by itself after 5 minutes without the office Wi-Fi.)
  2. To change the Wi-Fi: join it, choose the network, enter the password and press Save and connect. The pairing stays.
  3. To move the Box to another customer: create a new pairing code for that customer (+ Add agent or Prepare a SubClik Box) and enter it on the same page.
  4. Remove the old agent in the portal (Agents tab › Settings and actions › Remove agent) if it is no longer used.

Forgotten setup page password

Agents tab › the Box › Settings and actions › Reset Box password. Within about 2 minutes the login is admin / admin again, and a new password must be chosen at the next login. The reset is in the audit log.

Back to new (everything wiped, also the pairing): install the software again over USB with erase.