Skip to content

Send a photo or file in chat

Send a picture of an error screen, a part label or a document straight into a chat.

Where: Engineer app › Messages › a chat › Add a photo or fileFor engineers, Owners, admins, dispatchers

Step by step

  1. Open the chat.
  2. Tap Add a photo or file next to the message box and choose a photo or file.
  3. Add a caption if you want (Add a caption (optional)), then tap Send. Tap × to remove the file before sending.

Limits

Photos, PDF, Word, Excel or text files, 25 MB at most. Otherwise: "That file is over 25 MB. Send a smaller one."

To keep a photo on the job's record, use Take or add photos on the job instead.

Viewing photos

Tap a photo to open it full screen; swipe for the other photos in the chat. Download saves it, and Delete (your own photos) removes it for everyone.